Flexible Service Options
Choose the level of support that fits your operation. Hill Private Aviation’s Flight Department Solutions offers customizable services, including Flight Concierge, Maintenance Support, and Flight Service Partner.
OPTION 1
FLIGHT CONCIERGE
Hill’s Flight Concierge add-on is designed to provide comprehensive, white-glove support for both passengers and crew, ensuring every aspect of each journey is seamless, personalized, and professionally managed from start to finish.
- Detailed Client Trip Sheet
- 24/7 Flight Following
- In-Flight Catering
- Ground Transportation
- Supplemental Charter Support
- Detailed Crew Trip Sheets
- Crew Hotel Coordination
- Crew Ground Transportation
- Crew Meals (Catering)
- International Planning (3rd Party Coordination)
- Ground Services Support
OPTION 2
MAINTENANCE SUPPORT
Hill Private Aviation’s Maintenance Support add-on ensures proactive, efficient management of all maintenance needs. We handle scheduling, coordination, and 24/7 support, while securing preferred rates with major providers. Services include tracking and reporting, planning and bidding, and full vendor oversight with a focus on quality control.
- Scheduling and Coordination
- Negotiated Maintenance Rates at Major Suppliers
- Tracking & Reporting
- Planning & Bidding
- Vendor Management & Quality Control
- 24/7 Support
OPTION 3
FLIGHT SERVICE PARTNER
Our Flight Service Partner program streamlines access to essential operational services through a curated network of trusted vendors and negotiated pricing. We manage procurement and coordination for key services categories, including fuel sourcing, crew training programs, and essential operational subscriptions such as GoGo, Traxxall, and maintenance software. The program also supports aircraft connectivity needs, including domestic and international data plans, ensuring your aircraft stays connected and mission-ready. With our strategic partnerships, clients benefit from cost savings, simplified vendor management, and consistent service quality across every flight operation.
*Can be purchased standalone or is included when choosing Flight Concierge or Maintenance Support
- Fuel Procurement
- Training Procurement
- Connectivity & Subscription Management
Full Management
While Mayo’s Flight Department Solutions program offers flexible support, certain services are reserved exclusively for our fully managed aircraft clients. These include comprehensive programs such as Human Resources, Operations Support, and Administrative Support, which involve deeper integration into your flight department’s daily operations and long-term strategy. These specialized services require a fully managed partnership to ensure proper oversight, compliance, and continuity at every level of your operation.